Your Safety is Our Priority
We continuously work to ensure that all transactions, bookings, and travels in Angola occur with complete peace of mind.
Verified Partners
We validate the identity, business documents, and registrations of all providers (hotels, restaurants, guides, and drivers) before they go live.
Secure Payments
We use state-of-the-art encryption and PCI-DSS compliant gateways to protect your credit cards and Multicaixa references.
Data Protection
Your personal and trip details are strictly confidential. We never sell or share your data with unauthorized third parties.
Guidelines for Tourists
- Always communicate and make payments through AChai to ensure platform protection.
- Check reviews and feedback from other travelers before booking.
- Share your real-time itinerary and location with trusted family members.
- Follow instructions from local guides when visiting natural landmarks or parks.
Guidelines for Businesses
- Keep your business profile and working hours strictly updated.
- Respond promptly to tourist messages and inquiries on the platform.
- Ensure that all uploaded photos represent the reality of your service accurately.
- Treat all customers with warm hospitality and high professionalism.
Emergency Procedures
If you experience an emergency or safety hazard during a booked trip or activity, please contact the local emergency services first (National Police: 113 or Medical Emergency: 112). Subsequently, reach out to AChai via our emergency email to report the incident to our security team.